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Hello, my name is Jackie, I am your trainer for your facilitation skills training program. I have been working with Voluntary Sector Training and Healthwatch Essex on this program for a number of years now. We have been delivering it to face-to-face groups and now we are getting the opportunity to share it with you via this e-learning program. We look forward to working with you.
Please be aware that you will be asked to have a piece of paper and a pen available at different times throughout the module to write ideas and answers down.