Having trouble watching this video? Click here if the video isn't loading.
Show full transcript for Course introduction video

Welcome to this video online course from ProTrainings Europe.

The way the course works is to watch some videos followed by knowledge review questions and you complete a test at the end. You can start and stop whenever you want and return to the course where you left off. You can watch again any video at any time during and after the course.

The course can be viewed on any device, so you can start the course on your computer and finish it on your smartphone or tablet.

On each page, on the course, you can select text to read about the subject covered to support the video. You can also select to watch videos through our standard video player, direct from our site or by using YouTube player if you have any connection problems streaming the videos. This can be selected from underneath the video. Once you change settings, the whole course will be changed unless you change it again.

Once you have passed the test you can print off your completion certificate or at any time from the home page of this course where you can also print off your Certified CPD statement and the evidence-based learning statement.

With this course, there are many recourses and links to support your training and you can access these from the home page of this course. We are updating these recourses regularly, so have a look to see new material.

This may be an online course but you can still contact us if you need any support on your training course.

If you are responsible for training in your company, we offer free company dashboards. If you would like more information on our company solutions, please contact us by email, phone or using our online chat on any website.

Even after you pass your test, you still have access for 8 months from when you started the course so you can review videos and material if you need to refresh your skills or see new videos.

Finally, with all our online courses you can choose to receive free weekly refresher emails every Monday to keep your skills fresh and to see new videos that we add to the course. These emails also include news from our blog. You can select from the home page to receive these and you can stop them at any time.

Thank you for choosing ProTrainings and we hope you enjoy your course.