What is ‘lived experience’?

‘Lived experience’ describes people’s first-hand accounts of health and care. How they experience services is affected by their own personal circumstances, for example, whether they have a family or whether they are in work. 

Gathering the views of those that use your services, can help bring policy issues to life by illustrating the scale of what people are dealing with in their daily lives and the practical challenges they face by enabling them to voice their opinions and identify good practice and areas of concern.

For more information on the work of Healthwatch Essex visit www.healthwatchessex.org.uk and check out the Lived Experience training course.

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